According to Consumer Reports, Instant Pot is telling owners of its product Gem 65 8-in-1 Multicooker to stop using it after reports that some of those products have overheated. The manufacturer posted a notice on its Facebook page.
The company said it had received a “small number of reports” about overheating, which caused “localized melting damage to the underside of the product.” The issue is with five batch codes: 1728, 1730, 1731, 1734, and 1746. The batch code is on the silver label on the bottom of the Instant Pot.
The company is working with the U.S. Consumer Product Safety Commission and stated that it will offer consumers the next steps, including receiving a replacement item in the next few weeks. William Wallace, senior policy analyst for Consumers Union, said in a statement, “While we’re glad that Instant Pot says it’s working with the CPSC, and has given some limited guidance to consumers, the company should do more.”
If you have purchased a Gem 65 8-in-1 Multicooker that has one of the batch codes stated above, contact Instant Pot’s customer service department. Stop using the product immediately. The product is the only Instant Pot model that is oval shaped.
Instant Pot is a popular product that claims to replace eight countertop appliances. The company’s Facebook post states, “We want you to know that we take any problem with our products extremely seriously as safety and quality are our primary concern, and we are working cooperatively with the U.S. Consumer Product Safety Commission (CPSC).” The company has not yet announced any plans to replace the product or reimburse customers.
