February 27, 2024

How Do Diners Use Restaurant Scores?

How do diners use restaurant scores? A Dine Safe study of usage in King County, Washington sheds some light. Many cities have adopted a grade policy for restaurants tool help customers decide where to eat. Some cities use letter grades. In New York,  for example,  restaurants are required to post the letter grade of their most recent health inspection where it can easily be seen by passers by. In Kansas, restaurants don’t have to post their grades, but a new online tool makes them available to consumers. The information provides a snapshot of conditions. In King County, Washington, Sarah Schacht, a member of the the Dine Safe stakeholder group, wanted to know more about how consumers use the information to make dining decisions. With the help of students from the University of … [Read more...]

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